Hi Kumar,
In order to activate the automatic refresh in POWL, you should configure this well in the following customizing:
SAP Supplier Relationship Management
-->SRM Server
-->Cross-Application Basic Settings
-->POWL and Advanced Search
A, Deactivate/Activate Automatic Refresh of the POWL
B, Define Number and Intervals of Iterations for Automatic Refresh of the POWL
Once this is configured well, automatic refresh should be working well.
However automatic refresh will only work when the change is made by the logged user.
For changes made by others, you have to click refresh button in order to see them.
One more exception is that:
If one user logged to portal and order one document which has automatic workflow, the status of the document won't be automatic refreshed in POWL due to the following reason:
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If you logon as one user and order one SC, the status of SC in POWL
will not automaticall refresh to approved.
Because WF-BATCH user will be the real creator for SC if automatic
workflow is used. However automatic refresh doesn't support changes
made by other users rather than the logged user.
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This is the limitation for automatic refresh in POWL.
Best regards,
Ivy